I ordered long stem roses and teddy, chocolates for the arrival of my daughters baby. Paid for same day delivery approx $105
I received a text saying they could not deliver that day and the problem would be rectified along with an upgrade for the delay.
Next day no delivery, called hospital, called Bloomex who said delivered. Hospital staff found flowers late that evening at the loading dock unattended and wilting.
Decided to share my experience with Bloomex and posted on their site but have been completely ignored by this bungle. Also I did not get long stem roses as ordered and paid for but an assortment of mixed flowers of lesser value.... was this the upgrade? Do they really care about customers?105

Approximate cost: $105