We find the staff to always be friendly, however, the fruit is hit and miss with quality. I'm not sure why but the fruit seems to rot from the inside out, like it's been frozen beforehand. The nectarines have little taste. The vegetables are ok, however the carrots have large cracks in them sometimes, The avocadoes also have large brown areas inside even though they are firm. We have noticed the quality change from 12mths ago and hopefully things will improve.