Reviews by feew511

This review is for Mark McHugh Body Works, Benowa QLD

verified email - 11 Oct 2022

I would warn against taking your car here. I was quoted incorrectly with damages spoken about not included even when discussed prior to appointment, there were parts wrongly ordered. My car had to go in 3 times and they had my car for double the original time. They will not contribute towards hire cars. I was charged for parts that were not ordered or replaced. I brought this up the very next day upon going through the reciept. I was told that the shop cannot process refunds. That only heads office can. I have had no contact from accounts. I have again contacted the shop, I've been told I would be contacted. I again have not been contacted. I have again contacted the shop, where I was told that absaloutly they could not process a refund or contact accounts on my behalf. I have asked for an accounts contact and have been told again that they will contact me. My car took 3 weeks if back and forth. My refund for a part not ordered or supplied that I paid for has been 5 weeks so far.
Terrible service, not trustworthy