Reviews by erickw877

This review is for Sash - Small Animal Hospital, North Ryde NSW

verified email - 06 Mar 2024

Saved two lives

On 26 January 2024 my six-year-old dachshund suffered and illness which resulted in being unable to stand or walk. As it was public holiday, they were very little available given that I am unable to drive after taking mustard to my local vet on the following day we were referred to Sash Hospital Alexandria, once arriving, we were met by outstanding staff, outstanding premises great empathy, and very quick action on duty. Be advised, mustard, needed to have an operation immediately with only a 50-50 chance of survival as this is my best pet, at 73 years old I was naturally distraught, however, stop with their keep reassuring me. Dr chris Tan attended and advised surgery would take place that day and that I was welcome to visit mustard after recovery the following day I received a phone call advising that the procedure with successful, and that I was welcome to visit Mustard. Over a 10 day, stay mustard, slowly recovered with the aid of such a dedicated and caring staff. Dr chris and staff communicated with me on a daily basis as to his progress, and during my frequent visits to reassure that mustard was loved maintained such an amazing empathy for our situation. The cost was exorbitant, however with pet insurance it was manageable with gap payments mustard did not want to leave. He was being treated so well on his day off Dr chris attended my home to advise on the best recovery position within the house for his recovery. Overall, this was a unbelievably perfect experience, and without the assistance of the entire team mustard is out of his way to full recovery

Approximate cost: $27000

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