We stored our belongings with Storage Plus for 16 months. The service over that time could not be faulted. After depositing our pods, we accessed them a handful of times, and then had our household goods returned with a premium service. Mark (Azzam) collected our pods and also returned them - assisted capably by Sonny. Mark is such a professional and we really appreciated his thoughtfulness on both occasions. Everyone in the office is very helpful and friendly, especially Nick who was so thorough as we worked out the logistics of having everything returned. We would recommend Storage Plus without hesitation.