I needed some brochures done fairly quickly. Rang and spoke with Darren and within one hour we had the printed brochures done and ready to go out. The service was fast, friendly, and the end result looked great too. Darren even called back and gave me some good advice regarding the font colour. It definitely improved the look.

I will be going back for my next print job. Well done guys.

I have never been a big fan of JB Hifi as I have constantly been ignored by the staff. However I was looking for a new TV for my parents so I thought I would give the new Melrose Park store a try as I haven't been there before. The moment I walked in the security guard at the front of the store welcomed me there. Good start. Next before I had a chance to look around for someone I was approached with a 'Hi, how are you today?' from Leigh Hogan.

Leigh's service was fantastic. He listened to what I wanted and made recommendations on what I was describing. A very pleasant change. He even very politely informed me that my long standing prejudice of cheaper TV's (thanks to Masuda, TEAC, etc...) could stand in the way of getting a good TV at a terrific price.

So I ended getting a TV that was a great price, had all of the features that I wanted for my parents, and who are very happy with the purchase. A lot of sales people would have just taken me to what they thought I was saying but Leigh, in asking the right questions and then listening, and I mean really listening, recognized my issue with the above cheap alternatives was blocking a smart buying decision.

Well done to Leigh and I would advise anyone looking for electrical equipment at least pop in and talk to Leigh.

Approximate cost: $698

The service that I got from Richard and his team was exceptional. I had been into JB Hifi and was totally ignored on two separate visits for 20 minutes each. Writing shelf talkers must make them quite a bit of money! Even Next Byte staff in the city wandered past me and straightened their displays while I stood there looking for some help. I don't like pressure selling but this was ridiculously slanted the other way.

In dealing with Richard I found him to listen to my needs and he made suggestions that were appropriate to my response. I got a good deal, not great as apple products don't discount very well anywhere, with the price of each item that I purchased lower or equal to the previously mentioned stores. And he did throw in some freebies at the end which was an unexpected surprise.

I spent nearly $5,000 on several pieces of equipment for my business and I am now glad that the other stores did not care about me or my business as I think I have found a gem in Mac Alert.

Thoroughly recommend.