F rom our initial phone call to Australian Outdoor Living (AOL), we were greeted in a pleasant and courtesy way.

L ooking forward to a simple and concise quotation detailing our options for Zip-Track outdoor blinds, we were met by the sales consultant who was on time and pleasant to deal with initially.

O verall, we thought everything was going smoothly until we inquired to the validity of the quotes for the blinds. It was revealed that the quote he worked out was immediate and we had to make a decision right then and there!
As soon as we announced that it was something we needed to discuss and consider our options, things went sour rapidly!

G athering up his calculator, notepad and sample items, and stuffing them into his bag, the consultant acted like a spoilt brat, and made a very hasty retreat from our property without any further explanation. The pressure tactics of AOL is something to consider IF you want to deal with them. If we could give NO STARS or even ½ a star, it would be warranted!
As a result of this, we have take our business somewhere else that has CUSTOMER SERVICE.