I recently had a diamond pendant made for my daughter using the diamond from her grandmother's engagement ring. I also had a dress ring with a missing diamond repaired.. The sales lady was so helpful and offered a lot of different suggestions at a range of costs. It was wonderful to experience 'good old fashion customer service'. The pieces were beautifully boxed when we collected them and radiated exquisite craftsmanship when viewed. I would happily recommend this family owned store 100% for quality, service and value.