Allan was highly professional and knowledgeable. The battery was installed with a minimum of fuss and at a good price. I will recommend this business to others because of the professionalism and value for money.

Approximate cost: $159

Due to poor communication, an unreliable technician, and repair work that was ultimately unsuccessful, I can only give 3 stars to this business. Unfortunately, five frustrating weeks after first contact with the business and 2 attempted repairs by a technician from this business, my son's laptop was still broken. The screen hinge repair did not work and in addition, when I received the laptop the mouse's USB transmitter was missing from its port (I suspect misplaced by the business during the attempted repairs), meaning that I had to buy anew mouse as well. The repair for my laptop also did not last more than a few weeks (same problem as my son's laptop – screen hinge issue). The business did make some attempt to get things sorted out for us (hence, 3 stars – not 1) but at the end of the day I am still not satisfied with the outcome as I paid for a service that I never received, and I am out of pocket. I would not recommend this company for computer hardware repairs at all as I'm now $130 short ($100 charged for two laptop repairs that were ineffectual and $30 for my son's mouse replacement).

This is an excellent company with amazing customer support. A tricky technical problem was resolved with the assistance of a Telecube staff member, Murray, who painstakingly went about investigating and eventually resolving our internet problem. I can't fault this company at all and would recommend to everyone. Telecube went way beyond what many other companies would do to keep a customer happy. Don't go to Dodo or any of the other Dodo companies - try this one because it's really good :)