We moved from Perth to Sydney and O'Keeffe removals managed to damage just about every piece of furniture we own. For example, our stainless steel fridge has numerous dents on the front door plus damage to the handle, a leather sofa has a large scrape to one side, outdoor wicker patio furniture has holes, dining room chair leather is punctured, white gloss TV cabinet has damage to one side, bedside tables are damaged, barbecues dented, numerous picture frames smashed. The list goes on. On delivery the owner of the company admitted liability and offered to send around "a handyman". He left and we never heard again from him. We documented the damage and supplied it within 7 business days to him according to the contract. That was 10 days ago and we have still had no communication from him despite additional attempts to contact him. I would certainly not recommend this company. Despite the damage, the lack of communication after delivery regarding the damage is very poor.