after having dinner in rockingham i took my boyfriend to rustico for desert. None of the kitchen staff were wearing a hat. We ordered just 2 deserts (caramel bananas & chocolate fondue) Our waitress was extremely rude and non-caring, i would use her name but staff weren't wearing name badges. she lounged against the table whist she spoke. I asked if i could have icecream with my bananas, she replied "we'll see" then walked away! she came back and said "someone left the icecream out so we don't have any" at this point i was simply pissed off at her attitude and lack of customer service. about 20 minutes had passed and my banana meal came. Another 20 minutes had passed and my boyfriend still had not received his fondue. A different waitress came over and notified us that it had collapsed and will be another 7 minutes. at this point my bananas were cold so i ate my desert. 2 minutes or so after the waitress had informed us the first original waitress came over and said in these exact words "your fondue will be "like" not long it collapsed so yeah" To make matters worse every staff member appeared to be doing not much at all laughing and mucking around . after waiting another 20 minutes my boyfriend and i were fuming and decided to leave. We told the girl at the counter we didn't get our meal and had to go, she acted like she didn't care less.
never have i been so angry with a dining experience, and that was just desert!