Many thanks, Robert, for clearing your busy weekend to assist my mother, Jean, when she was scammed last Friday. Thanks to you and the Westpac Fraud Team - her laptop and finances are back in good order again. At 89, she relies on her laptop for her entertainment and to keep in touch with her family and friends - many of whom don't live nearby. Your colleague, Liam looked after Mum/Jean on a previous home visit. You helped remotely. Either way - in person or remotely - we are happy to recommend your services and teams. Best wishes, Chris and Jean

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