Reviews by chrisg383

This review is for BecexTech Australia, Point Cook VIC

verified email - 04 Jul 2018

UNSATISFACTORY. Products are at best dodgy, and customer service is slow and unsatisfactory. I bought two iphone 5S's for my duaghters - both stopped working 1-4 weeks after purchase. Sent both phones back at my expense - returned 8 weeks later only to break again. Sent back, and Becextech refused to acknowledge the fault on one and changed me $55 admin fee. Phone came back and problem re-occuured so they refunded the $55 and after another 8 weeks sent a replacement phone. This then stopped working, and I returned again demanding a full refund - to be told Aus Post didn't deliver despite a tracking number and Aus Post claiming they delivered. I am now in a no win situation - terrible customer service, terrible product. My advice is to avoid at all costs - its cheap, and you get what you pay for!!

Approximate cost: $250

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