Total waste of time and money.

Bought a scooter that arrived with a faulty front wheel which made it unusable. Non-stop emailing and they eventually sent me a replacement wheel with no instructions on how to replace it.

More emails and finally received a 12 minute minute video. Spent ages trying to follow it during which I managed to damage one part and found another that was already damaged with no hope of me fixing it.

Mytopia insists the only hope of mediation is in me spending even more time and effort to re-package and freight it to them so their experts can decide if it's truly dysfunctional.

I threw the whole lot in the bin and can't recommend having anything to do with Mytopia.

Cost to me was $400 and more hours and stress than I wish to discuss.