Great experience with these guys. Got them in to do an end of lease carpet cleaning, during which they somehow managed to get out a red-wine stain (girlfriend's bad, not mine!) - which I felt sure was going to cost me some of my bond. Plus the boss (who I'd chatted to on the phone when making the booking) made a point of popping in personally to say g'day while his guys were doing the job. Now that's customer service for you!