I want to inform future clients thinking of going to this clinic especially because it is bulk billed. DON'T.
My son had a heightened episode of anxiety and was depressed. On seeing a Dr for help, particularly as we bring them up to believe that that is what Dr's do, he was told, "you've just started school again, you'll get used to it and go home to speak to your parents". Really? Mental illness obviously to him is a cultural taboo. In Australia, mental illness is very real and serious as it can be debilitating and crippling. On top of that, the Dr refused to grant a medical certificate which was needed for school. Thankfully a very helpful receptionist was able to obtain one which was later picked up. THIS should not have happened in the first place. It is not our job or the receptionist to be back tracking on an incompetent and a non compassionate Doctor.