Tracy at Catsville is fantastic, she takes incredibly good care of our cats and really loves cats herself. Catsville is extemely clean, Tracy is in the cattery alot of the time so the cats are watched, they have their heated blankets and a little balcony and they are behind numerous locked doors so no worries about escape. All in all I feel happy and relaxed that our kits are so well looked after every time we go away. Marvelous service.