We got 3 quotes for a floor mounted Daikin heat pump. One quote was exorbitant, one guy was in and out of our house in 3 minutes, (totally disinterested), then there was Darren from EGS who was very thorough and thoughtful with our requirements. Everyone I dealt with at EGS including the woman in the office and the two young men who installed our unit were terrific to deal with. I would definitely recommend EGS.