I received a quote ($566) for range hood repairs in my rental property which was accepted and paid. 18 months later when accessing the property I realized the work hadn't been carried out. When the supplier was contacted they said work could not be complete due to cabinetry needing to be removed that would need to be done by me. A refund was offered less their $165 'quote fee if not going ahead with repairs' fee. Total unprofessional and unethical.

Approximate cost: $566