The cleaners showed up a few hours late and then cancelled the service without doing any work. The company texted me asking whether I wanted to reschedule or a refund, I asked to reschedule and they immediately stopped replying. I wasted a few hours trying to contact them only to be told they couldn't reschedule in the timeframe, and I had to chase them for a refund since they charge customers at the time of booking despite not guaranteeing that they'll actually provide the service we've paid for.

Approximate cost: $370