they told me theyd refund 70% of any loss i got but changed their minde a few months after handing funds over and issued a new guarantee paying far less but eventually after my life savings gone they made it clear id never see a cent again

i only found out very late just how badly my dog was treated,and its just a fluke she lived on as long as she did,basically inspite of huge expense and many visits they prescribed and supplied piroxicam fluid but didnt tell me it had short expiry date and almost no life at all if not refridgerated ,but i doubt they even had it refridgerated as it wasnt cold when i picked it up anyway,and last bottle of it they had it there for months by looks of it yet didnt inform till almost expired so had to know what i using expired even if was refridgerated so basically it looks like rather then getting medication my dog was unbeknown to me getting worse then nothing ,ive since learned the fluid form is rarely used by anyone and some chemists i talked to didnt even know it exists. i say a fluke she lived so long because there was a delay in them getting it but had it came quick id say she'd of died over two years earlier..extremely careless of them because i went out there a number of times complaining of medication effects but they just told me to cut dose a bit or stop using a few days.cost was over $30000way over i think

Approximate cost: $35000

I had a horrible time here they tricked me from the start with condition reports like many agents seem to do and I had a lot of rubbish for a man in my condition to remove before could even start to move in and that meant two rents for many months because my back was damaged doing such Anyway I had no toilet due to asbestos contaminated yard or hot water here or locks on door that locked properly yet I received at end very thorough three times per week rent follow up even though in conformance with agreement made at tenancies tribunal, In the stress of this place where many trips were made above allowablle amount to do a redevelopment application and that meant people walking in making me more worried due to asbestos and lead contamination in yard and these endless visitors walking it back inside that my health declined badly and the rent follow up particularly upset me and I lost my most wonderfull dog that ever lived but still they took my bond after all they tricked me with the condition rport speaking i9n hindsight and knew they had me from the start but I got this other little one eyed dog which needed a leg operation and the stress at the tenancies tribunal for bond caused in part that operation to fail just few days after hearing I asked for hearing to be delayed but got no reply Ill always be haunted by this agency They didnt give me proper notice because even during it they were demanding me receive yet more visitors to do quotes etc toward their redevelopment they didnt ask if such could come just told me they are coming and if Im not there theyll enter anyway