The staff over the phone where very helpful and accommodating when making my booking, and flexible when I had to make changes to my dates. Communication via emails was clear.
Kerrie was very pleasant to deal with and took every request on board with courtesy and care. It helped that I could meet her before leaving for my trip. The daily updates kept me at ease so I could enjoy my holiday knowing Rexy was in good hands. Rexy was very happy are well cared for when I returned.
The first few days I had Kristen who, even though we had not met, I felt very comfortable having her taking care of my Rexy. As I said before the daily updates left me feeling happy and relaxed to enjoy my holiday knowing my baby was taken care of.
So glad I found Lonely Pets Club and will definitely be booking for all my future trips!!