They bunked my girl with another dog in her luxury suite after I requested her own.
My girl has only ever been around one other dog, so it was important that she have her own room which is what I paid the extra for.
I have spoken to them to discuss my concerns and her reply was well we trial them out in the play yard together first.
I informed her that is quite different from a play yard for 30-60mins to spending all night in a room with another dog and what if my girl had bitten the other dog or vice versa.
I was not even sure her bag of blankets and toys had been pulled out which I took for her to help keep her calm.
My girl suffers from anxiety which I informed them off prior to her drop off.
I had taken all her own food as she is on calming food so that I knew she would be okay although she didn't eat anything at all.
I picked her up and she couldn't get out of there fast enough.
Yes it was her first time staying away but it took me a long time to find a place that I felt comfortable with,
Erika assured me she would be well looked after and said all the right things to assure me she would be safe and treated like the princess in the princess room and this did not happen although they told me they had the tv on for her overnight as that is what we do at home, but did it happen I don't really know.
I might add that when i did drop her off I was greeted by a lady that was not warm and friendly. and I still continued in the door. I asked if I could make her room up and she no we don't allow that so I told her how she liked her bedding and she looked at me and said yep, we will do that, but I was not confident in her words.
My gut then told me to turn around and turn back but I thought I was overreacting as it was her first time and continued home.
Looking back, I should have turned back and taken her home.

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