Thanks Colin from Pulbrook for looking after our service, these cold days have been crazy and appreciate the quick turn around of your service, we have no problem recommending Pulbrook air service to anyone.

Approximate cost: $250

Keith

My wife and I would just like to pass on our sincere appreciation for the excellent after sales service you extended to us when you replaced the Touchpad controller on our Vulcan central heating unit which failed last month (just as we were heading into a cold spell). You did this at no charge (and arranged to have one of your warehouse staff deliver it to our home on his way home), as you did not think the controller should have failed as the unit was only installed by yourselves in April 2006, and your efforts to get Climate Technologies to contact me to discuss the issue had proved to be in vain.

Considering that the unit was no longer under warranty and you had no obligation to supply us with a unit, I would consider yours and your companys commitment to after sales service to be exemplary.

This is the second time that your company has shown this type of excellent after sales service as just after the unit was installed I made contact about the units excessive gas usage and after several discussions with your service people, it was arranged for Climate Technologies to come out and check the system which was re-calibrated and the gas usage dropped to what would be considered an acceptable level and since then the unit has functioned perfectly until the controller failed.

Both my wife and I would have no hesitation in highly recommending your company to anyone considering having a central heating unit installed as the after sales service your company has shown would seem to be a rare commodity these days.

Approximate cost: $0

We had a split system installed in a 1920 Dairy and we have to say the guys at Pulbrook's were the only ones who said the job could be done.

We are now looking very forward to summer!!!!

Approximate cost: $4500