Hello Charlie is a fantastic business. Products are superb, and usually arrive the day after I place my order! Love the cheat sheets too, they were really informative, and helped me decide which products to use. Customer service is great, whether online, over the phone or in person at their showroom. They even chased up an order for me when the post office made a mistake! I already recommend Hello Charlie to all my friends with babies :) Keep up the great work guys, and looking forward to more cheat sheets coming out!!