I was greeted by the front door staff saying that my appointment was not in the system. Instead of working something out quickly and politely, they made me sit for half an hour until they told me that someone could take care of me. My eyebrows were waxed very badly by an obvious apprentice and when my hair was being cut, I was continually being insulted about how I treated my hair by the hairdresser. He gasped and looked down on me for not getting my hair cut regularly, and raised his eyebrows when I told him that I dyed my own hair. I was not impressed.

Approximate cost: $75