Reviews by 5c03ed1a

This review is for Mable.com.au, Surry Hills NSW

verified email - 29 Nov 2021

Oh my goodness. Mable’s administrative team is completely incompetent. I switched from self managed to plan managed, and all my invoices were sent to NDIS for payment. My support coordinator updated Mable about this, but every day I would receive phone calls about the invoices, and the person ringing had no record of what the person before had been told. They just kept ringing. And ringing. And ringing. My support coordinator had stern words with them and told them not to contact me, but my plan manager, but yes you guessed it. They kept ringing! How on earth do companies operate like this? Not acceptable. I wish I had read all the reviews. Coordinating care shouldn’t result in harassment and stress from an incompetent administrative team. I have closed my account, and they won’t be making any more money from my NDIS plan, or off my support workers any more.

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