Had extreme restricted use policy and then went into Victorians 260+ day lockdown and when asking Shannons to refund me for the time I spent not driving the car they try to rely on some policy stipulating this and that like it was my fault for not reading the fine print and ultimately relying on this not to refund the 260+ days of non use when they know very well Victorians are in a lockdown and have done nothing but pass the buck onto me .