Compassionate & professional. I had urgent need of a vet on a Sunday morning. Silkstone assessed my dog within minutes of arrival & swiftly went about seeing to her care. 3 days later I picked up my much happier & healthier pooch & I didn't have to get a 2nd mortgage to pay the bill. No hesitation at all in recommending this animal hospital - the staff really do go out of their way to make you & more importantly your pet, feel comfortable.