I made an online enquiry and got a reply in seconds. Don Curnow made himself available as per our availability and not only once but twice. Very knowledgeable, professional, Don gave us a quote with more alternative manufacturers, prices, best products and modern technology. Between the time when we accepted the quote to the installation day there was very good communication with Air and Water Residential staff Cassidy, Julie, Travis. The installation took place on the date when we required and finished on the some day. The Installation team were punctual, friendly, respectful, hard workers, professional, customer service focused. We are very happy with the services provided by Air and Water and highly recommend to other people.