Bought a 1000 fairy lights December 2016. Christmas 2017, before putting the lights up, I realised that, luckily, we had avoided a fire in our house as the lights had melted. Brought this to the attention of the assistant manager and told her, I didn't have the receipt but I could find the transaction on my bank statements. She said she would talk to the manager and asked me to come back.
When I saw the manager for an answer, he was condescending. He was not interested in finding a resolution, he just thanked me to bring the problem to his attention.... refusing to consider any resolution as I didn't have the original receipt.
It used to be my go to shop, not anymore...
Beware of their Christmas lights.

Approximate cost: $79