We had a very persistent problem with our laptop for about 2 months. Matteo was the man for the job as he tried all sorts of means to establish the "beast" back into normality and eventually succeeded.
I must say without reservation that Matteo's customer focus was of the highest caliber. He would always get back to you promptly when the issue kept returning (slow computer that would frequently freeze and had to be manually powered off). Thank you for being patient and resolving our problem. We have no hesitation in recommending the caring manner in which Matteo works.