Reviews by traceys134

This review is for Lys Nails and Spa , Kingston ACT

verified email - 14 Sep 2018

Superb customer service.
Loen and Yen are experts and are meticulous and professional in every way. They are so friendly and kind and their salon is spotlessly clean.
You will be so glad if you visit this salon, I highly recommend their work . Their prices are very reasonable and they deserve to charge more for their amazing work.

This review is for Infinite Energy, South Perth WA

verified email - 17 May 2017

We have used Infinite Energy for two major projects now.A family member has used them also.
We researched a company to assist us rigorously and extensively.Infinite Energy came highly recommended by both private and corporate customers.
We have found every aspect of service offered second to none.
Mark Stevens offered us the time, patience, honesty and integrity, seldom found in sales. His expert knowledge and willingness to explore all our options was so helpful. His main concern was that we would get a system that met our needs, at a price that we could afford, Mark's input was non pushy and user friendly.We learnt a lot about solar generally and the systems available.
Mark was available to answer questions at all times and was happy to do so, even well beyond the sale and installation of our job.
This superb customer service has been replicated with each person we have referred to Infinite Energy through Mark.
All aspects of our work was subject to customer service second to none. All staff, sales, office support and installation team were friendly, knowledgeable, and very hard working.
The work was finished before time and expertly done. Site was cleared up and installers very dilligent.
The workmanship has been complimented by three other contractors that have needed to go onto the roof subsequently.
The finished solar system has continued to meet our needs exactly.We have, over four years since installation, saved a lot of money.The system has run efficiently and without fault. As has that of our family member that had the same system fitted.

Our gas hot water system failed four weeks ago.Again extensive research about replacement. Alinta informed us about the heat pump hot water system and told us that they had had good reports about Infinite Energy who were supplying and fitting them.

IN UNDER 24 HOURS (recognizing that we had no hot water ) Mark and the team gave us all the information we needed and with the same superb service as before, installed the new system.
Amazing work, we so appreciated the fact that everyone went out of their way to get it done so quickly.
The installation team were fantastic, very hardworking and the result is top class workmanship and a clean and tidy site. So from 4pm first contact to Infinite Energy to 2.15pm the next day, job done !

A long review we know, but for us these were two major investments that needed to be right and we could not afford to make any mistakes. Our trust in Infinite Energy and the people who work for and with them has been rewarded by the company fulfilling all their promises to us.
We would higly recommend them and would be happy to discuss our experience with any potential customers.