Reviews by tisha

This review is for Rose Removals , Clayton VIC

verified email - 15 May 2022

I DO NOT recommend using this company. They took $100 deposit from me and on the day they were meant to move my furniture, they didnt come within the 3 hour time frame. I called them several times and they didnt pick up, their driver didn't call to inform me he would be extremely late. By the time the driver called me - It was so late that I couldn't move. I had to make alternative arrangements. When I tried to get my deposit back, they said they wont because I cancelled the job. I explained to them that their driver didnt come within the 3hour timeframe nor did they contact me to say they were going to be late. They then also stated that in their contract it specifically states that the AGREED TIMES ARE JUST A GUIDELINE AND THEY CAN CHANGE THE TIMES AT ANY POINT.

I lost my deposit. Ended up using airtasker, so much cheaper, professional and helped me out pretty quickly.

Approximate cost: $325

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