I installed Windows 10 but still wanted to use internet explorer (Windows 7) until I was familiar with Windows 10. Mark and Syd set my default back to what I was comfortable with but left Windows 10 on my computer also so I could learn it. Since I am not tech savvy I have found them to be very helpfully and as such this is the second time I have used them. There was charge :-)

Approximate cost: $0

Initially had a virus removed from my computer then my hard drive crashed and needed replacing which they did promply. I was also unable to post photos on a fishing forum that i am a active member of and the forum administrator wasn't able to resolve why his server wouldn't now accept what i have previously been able to post. SMC Computers and myself spent around 5 hrs working out what was causing the problem and now all good. Note i was not charged for the time they spent working through the problem. I also bought a combo print/ scan/ copy unit off them which they set up to my computer while i was their. Exemplary service !