Went in to ask for a quote for two wedding bouquets. Lady was a bit rude. She said she would print off a form to do the quote, then she walked around the store for a few minutes doing nothing. There was no one else in the store. She then collected the printouts and said normally we make appointments to do quotes so we can serve other customers. There was no one else in the store. I said ok, i can come back if you like. She said to come back at 2 o'clock (it was 1 o'clock) She didn't get any of my details for the booking. There is still no one else in the store and i walk out, never to return. I understand making a booking if they are busy, but it was dead! She didn't even want to look at some pictures i had on my phone of what I'm after. RUDE! Poor customer service.