Worst experience ever and worst dealing. My phone screen died so I went through their warranty process. They got back to me saying that the phone will be repaired and will not retain waterproofing rating IP68. I disputed with them this issue and asked for a replacement for an item similar in features to the one purchased (Australian consumer right fact), they rejected saying that since they are a Hong Kong based company and this is not the case with them. I made the purchase on the belief that it has an Australian warranty in der the Australian law but I got deceived with Australian Warranty on their website as they replied and said that they are a Hong Kong company and purchases are subject to their laws. They are an Australian registered business with an ABN and has an Australian registered website. No regards to Australian Consumer Rights.

Approximate cost: $960