Initially all seemed to be ok, but the cleaners refused to clean on the clean day and agreed for a reschedule the following afternoon.
To my surprise I was called the morning of next day and was asked to be ready in 30 mins.
With a 3 year old to take care ,I had already planned my day accordingly for afternoon, and they assured me to call later to confirm the arrangement. After waiting for the whole afternoon I called them to learn that they cancelled my job.They blocked my number and left me in the lurch. I cannot comment on the quality of service for end of lease cleaning as I never received it, but as a customer service I would have expected them to notify me on time regarding cancellation so I could have re-arranged for other alternatives.
I just suggest ethical customer service from them and just stick to your words
I relied on them as the previous day they had done the steam cleaning at my property with fair quality but better responsiveness and punctuality