Hi Charmagne,

Many thanks for your email. I was very happy with Daniel's service and the speed with which he was able to be at my premises.

Thankfully he was able to sort out re-connection of my server (NO THANKS TO ******* )!!! Hehe...Just thought you'd be interested to hear that ****** are compensating me for the costs involved with this and I am currently filling out forms with regard to my loss of business by them causing me to be with no internet for 6 days!!! You may recall that I was very upset when I spoke with you to book my call-out.

Please thank Daniel again for me. As I said, I was most impressed with the overall professionalism of your organisation!

Shame the same can't be said for ******!!!

All the best,

Regards,
Sheryn