Reviews by sarahw130

This review is for Pet Emergency & Specialist Centre, Malvern East VIC

verified email - 15 Aug 2018

Ridiculous cost for what seems like was needed was a shot of antibiotics for our sick cat. Paid $400 for stay overnight followed by $1150 next morning, they expected full payment on the spot and would not consider payment over time eg 30 days. Considering reporting this business practice. They still couldn’t provide a diagnosis after 14 hours in care and wanted to do further testing. In hindsight common sense approach would have been antibiotics and observation at home. Wish had gone to our local vet for a common sense approach. Front desk lack of empathy was unbelievable. Please take heed.

Approximate cost: $1500

Special Offers