THE MOST UNPROFESSIONAL CLEANING COMPANY I’VE EVER USED!
LESSON LEARNT **ALWAYS USE THE CLEANERS YOUR REAL ESTATE RECOMMENDS**
**Dismal, poor customer service
**Not reliable or punctual (Did a no show the day of my cleaning, provided no explanation, showed up late the next day) I had to call back around 5-6 times to rectify, each time speaking to a different representative, they hung up on me twice.
**I didn’t need this added stress when I was moving, not even apologetic or offered a discount for inconvenience. The explanation was that the cleaners had a car accident, I said not to be insensitive but that simply isn’t my problem, send another team (which they couldn’t). By the time they called me it was too late for me to organise someone else in the afternoon. Thanks for that! Just what I needed.
** As soon as the cleaners (did show up late the next day), the company had the audacity to call me straight away to get payment but couldn’t provide me the courtesy to let me know they weren’t coming the day before! So unprofessional and plain RUDE.
**Cleaners aren’t professional cleaners… they do not clean! Their attitudes stink much like their body odour.
**My balcony was simply swept, not cleaned, floor not washed, nor did the glass balustrades wiped down or windows cleaned (I paid extra for a service they didn’t complete) cleaning standards are below POOR. The cooktop wasn’t even wiped properly, floor not cleaned properly, marks on walls not removed. It needed another clean, after they finished!
** Don’t waste your time, energy or money they are LIARS & SCAM ARTISTS. THE CLEANERS obviously aren’t trained, amateur at best. Customer service… is POOR.
** I paid $300 for a one bedroom apartment final lease clean, only to be told by my agent it’s only partially plausible as areas like the balcony and oven have been missed. Attention to detail just isn’t there.
** THE FIVE STAR REVIEWS ARE 100% FAKE!!!!!!!!!!!! THEY ARE PROBABLY WRITTEN BY STAFF OR FAKE CLIENTS TO DRUM UP BUSINESS. PLEASE READ ALL THE REAL REVIEWS WHICH ARE 1 STAR OR LESS.

Approximate cost: $300