I'd give them more than 5 stars if I could! We just picked up our cats from a 3 week stay, and we are super impressed with Cat Utopia - It was worth every penny! The ladies there have been lovely right from our first enquiry and tour of the facilities. Our cats have previously stayed at another popular boutique cat boarding place in Sydney, but I have to say Cat Utopia was world's better. The rooms are extremely spacious and full of natural light as well as being beautifully decorated. Lilly and Moses even had their own small outdoor patio attached to their room. I don't know how they do it, but Cat Utopia is squeaky clean and even smells lovely. Our cats came home relaxed and happy and were even given some small toys as gifts from Cat Utopia. We really enjoyed the photos we were sent of them relaxing in their room and exploring the jungle gym. From the stories the staff told us when we picked the cats up, it was obvious that they had gotten to know Lilly and Moses and understand their little quirks and that they genuinely cared about them. Highly recommend!