The before sale service is good, the after sales service is terrible. The payment was supposed to be 10% deposit 40% before production and 50% delivery, was put on the spot and had to pay the last 90% before shipping. Had to unload the delivery truck myself, but one if the 3 palletts was missing I rang them to ask what is going on and magically an hour later it turned up.
This last pallet turned up damaged due to their packaging and they blamed if on the delivery company. But how can half the skirting boards that were packed in the middle of the huge steel be the delivery companies fault for being snapped and broken. All the facing are warped and not suitable to put on the the building and all the out steal beam lots of the powered coating have come of and now all the beams have rusted . As soon as I receive the pallet I photograph it all and send the photos to them straight away.
Their response just bash it out with a hammer and use the touch up paint the is the wrong colour on the powered costed beams and to just cut up the broken skirting board and use the parts that aren't broken and they "supplied more them what is needed". Unfortunately for a 5m long build that will not cut it.
My partner read this response and decided to look through all of the products to and see if there was anything else that was damaged and there was, so my partner sent them an email with some photos only to received the same response I got but it more writing.

This is a company I would never recommend to anyone,as once they have your money they do not care if they give you damaged building products.
Also the average everyday person couldn't put this together. You actually need building knowledge and an electrician to be able to put this together