I was advised at purchase of my 2019 Isuzu 4x2 Mux Keema Springwood that the navigator update would either be free or I would have to pay an upgrade fee to do it myself or that Keema would carry out at a cost of $75 at the next service. I visited the upgrade site and found that all upgrades are in US Dollars and cost a lot more than I expected. I rang Keema and asked them for assistance. I explained the situation and as far as they were concerned the staff member never said it would cost $75 and that they couldn't help me! There was a suggestion from the sales consultant that I purchase another navigating system and utilise google maps! What a response after purchasing the above vehicle for some $51K. I guess I should have read the previews before purchasing. Not sure whether I will get my car serviced there as I don't particularly find their customer service all that special. I just dislike people who imply that you are not telling the truth. Anyway lesson learnt!