Avoid at any cost!
The poorest customer service ever.
I installed a retractable screen about 3 years ago based on their promise of a lifetime guarantee. After a while, the mesh started to deteriorate and small tears appeared. I approached the company in December 2020. It took them seven months to send an inspector to evaluate the screen, after HUNDREDS of emails and follow-up phone calls. Finally, they refused to fix the issue claiming the screen had some dirt on it. How on earth an outside screen can be perfectily clean when dust is unavoidable. Even their inspector warned me that you would not get anywhere with them as they outsource their services. If you have purchased the screen directly from the manufacturer your customer service would have been totally different.

Approximate cost: $1500