2 reviews about The London Beauty Spa

verified email - 09 Oct 2012

I had a voucher for this store that was worth $260 and I was still expected to pay an extra $70. They wanted to charge me a surcharge for long hair, even though it was all chopped off as soon as I went in there so they only had to dye a few cm's of hair. The staff were nice but uncommunicative and there were several clients booked in at once so everyone was constantly busy with only one staff member to do style cuts, one trainee and the owner who was busy all day doing weaves. Also the lady behind complained that her head had hurt from the last she had visited the salon and could they do it better this time.
I also saw the owner accidentally dip the colouring brush into the wrong colour pot and then covered it up rather than mixing a new batch of dye. Thankfully she was not colouring my hair. My cut was rather nice but the colour and highlights were unimaginative and stark. I do not think it was good value for money and I was disappointed with the experience.

Approximate cost: $300+

verified email - 21 May 2009

Great place to get your nails and waxing done - the girls are all professional and really nice. I'm getting my whole bridal party's nails done here shortly and they were really great about it all. Good prices too. Follow up - we had all our nails done for the wedding and they were brilliant! Champagne & cheese & nibbles on Friday nights - just brilliant! We had so much fun!

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