36 reviews about The Cuckoo Restaurant

verified email - 10 Nov 2019

I went there yesterday afternoon with Elise and I had a bit of the Cauliflower and Cheese Soup with a Bread Roll, some Chicken Schnitzel, Chips, Pork Crackling, Scallop Potatoes, Roast Vegetables and fat of the Roast Beef but I didn't like the desserts. Elise had a bit of everything. It was extremely nice of the lady to waive the cake fee of $15 since I bought a half serve of Chocolate Ripple Cake to share with Elise since it was her Birthday also Jess offered to marry me, which was extremely nice of her to do that for me. Also the price is way too expensive so I won't be coming back there.

Approximate cost: $115

verified email - 31 Aug 2018

Sadly, The Cuckoo is not what it used to be. We’ve been coming here with family for over 30 years and our visit last month was a huge disappointment.

We went for Afternoon Tea. The service was terrible. We were overcharged on the way in, our deposit wasn’t deducted and the senior staff member at the register barked at the poor young girl serving us and spoke down to her right in front of us. Disgusting for what was an honest mistake that we weren’t upset by.

They were not busy, only one side of the restaurant was open and we had to constantly chase down our waitress to order drinks after we were refused bar service (first time we haven’t been allowed to order and pay at the bar). When the waitress did arrive, drinks needed to be paid for as they were ordered which is understandable but also very inconvenient and messy. If you need people to pay upfront so they don’t skip out on the bill, then let them do it at the bar.

The food used to be the star here. Not anymore. It was like a cheap, generic buffet. Terrible food. Greasy mini pizzas, cold hard chips, Franks (these were the only good part) and garlic bread was our hot food selection. Gone were the beautiful sandwiches and the lovely homemade cakes are no more. They all appeared to be run of the mill purchased cakes you see at any catered event. Not bad but far from great.

It’s such a shame to see such an iconic restaurant go downhill. After 30+ years sadly we will not go back.

12 Feb 2018

We had the buffet here and it was really nice. Beautiful restaront inside and out. The was a german guy doing some entertainment to at lunch time.

verified email - 11 Feb 2018

This place looks beautiful and traditional inside and outside. The food is fabulous and has those sweet delicate east european flavours.

verified email - 13 Dec 2017

I had the privellege of trying thier buffet here. The food is extremely tasty and freshly cooked! They also did a german dance for us which was pretty fun. If you have visitors coming, bring them here for a memorable time!

verified email - 28 Sep 2017

Nice and cozy place in Mt Dandenong. Worth a visit. Upon entrance we were greeted and shown to our table. The guy explained to us where things are and made us feel welcomed. The environment is great and brings you to an Austrian restaurant. Food is delicious.

verified email - 30 Aug 2017

been here twice for school excursions and have adored the warmth of atmosphere and community the owners create in their restaurant. Its up in the mountain in a cute building by the side of the road serving a wide variety of german food, buffet style

verified email - 25 May 2017

I've been going here for the last 20 years and it never disappoints. The food, whether it be lunch, afternoon tea or dinner, is always plentiful and excellent quality. The entertainment is light-hearted and fun. It's a great place for a special occasion too and the band will mention it during their show if you let them know.

verified email - 02 Nov 2016

I love how tucked away this place is and the atmosphere you get when you come here. Its a really nice family environment that is great to bring your kids too. The food wasnt that great as is a lot of buffets, but for the whole package you get when you come here!

Hi Marianne and thanks for the review - great to see you enjoyed your visit. See you next time :)

sarahyourbae 30 Aug 2017

love going here so much too

verified email - 02 Nov 2016

This place has such and uplifting and happy atmosphere and the staff all emit such positive vibes, The place is filled with music and famiies in for lunch

Thanks Ruth for the great review - see you next time ;) Cheers!

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