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7 reviews about Pet Vax

Matt Russell
19 Jul 2013

Still using this vet & still a extremely happy customer. We used them specifically a couple of times for our 2 litters of pups & he was great. He came out to the house & vaccinated as well as microchipped our litters & we were very happy with service. Discounts given for litters too.

verified email - 19 Jan 2012

WARNING WARNING WARNING

I took my pet to Petvax for a simple spey operation. Things seemed ok and I wasnt too concerned by the fact that the head vet wasnt even there to speak to me or anything when I went to pick my girl up. I have had experience with working for vets so I knew everything anyway and therefore, it didnt matter to me much. It was 5 days later that things started to go wrong. My girl started to have omental fat coming through her skin sutures. I knew this wasnt from her licking or worrying her sutures as I had been pedantic about having someone with her 24hrs a day as she is a massive sook. She was taken back in to see this vet after a brief conversation on the phone in which he basically told me it was my fault and that I must not have cared for her properly (what a load of rot that was and it rang alarm bells straight away). When I took her in, he refused to even see my dog, allowing the vet nurse to do the exam and give me advice. It was obvious that she wasnt very happy doing this and told me that the fact that I had followed emergency vet's advice by covering the wound meant that I would have cooked the flesh!!! I had done no such thing and was concerned by the stuff that was being told to me. I was then told to give them another $200 to fix her or take her home on antibiotics insisting that she had undone her skin sutures when in fact, they were entirely intact. I was terribly upset and left to go to another vet straight away. This vet said that she has done several repairs from this vet's surgeries and that in every case, neglilgence was the sole cause of the need for repair! When she opened up the dog, there were no internal sutures at all and the little bit of material that she found was so lightweight that it was NEVER going to hold together anything on a 40kg dog like mine! If I had of left her, as per their advice, she would have died and they wouldnt have cared less! I would be very wary about using this vet..they are unprofessional and incompetetant. Not only did they almost kill my dog but the so called "budget" spey was over $400 before we even had problems!!! I, just yesterday, used national desexing network vouchers and had another of my dogs speyed and chipped for only $200!!!!! While these guys may be able to vaccinate (lets face it-anyone with any experience at all can do this with no dramas and even those without can do it quite easily) but they cannot operate and I wouldnt risk it on a beloved part of the family. BEWARE!!!

Approximate cost: $400

verified email - 22 May 2011

I took our dog in to have her teeth cleaned and scaled and the results were satisfactory. I was sold a bottle of Aquadent supposedly to help keep her teeth clean, Aquadent is added to the dog's drinking water. Aquadent contains XYlitol which is toxic to dogs, when I spoke to the receptionist about this her answer was " we've never had any problems with it. I asked to speak to the vet and was told very rudely that I would have to make another consultation to speak with him at the normal fee. I felt that given that I had just spent $315 on my dog that I should at least be able to question the vet regarding this product. Her general attitude was appalling, she is a liability to Petvac and should be dealt with accordingly!

verified email - 24 Sep 2010

Can say nothing but good things about this vet. Done a home visit for me to vaccinate my dog and was just great. Arrived on time, examined dog just like he was at the centre, even quickly looked over my other dog. Very friendly and reliable.

verified email - 22 Sep 2010

Couldn't ask for a better vet. Great on price (and I have shopped around) does home visits for an extra $10 and very caring - just generally loves animals. Very happy and will definately continue to use them.

verified email - 17 Aug 2010

Best vet that I have found in Brisbane - not to mention the cheapest. Thorough, friendly & good/easy explanations given. very happy with service, also does house calls

Matt Russell
09 Aug 2010

Petvax is fantastic. The vet does home visits for an extra $10 and a time suitable to you, they guarantee they are the cheapest vet in Brisbane. The vet is great too, very gentle and thorough with the animals. Very friendly and helpful staff also.

Approximate cost: $59.00

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