The slowest McDonalds ever! I once waited over half an hour for a meal and I was the only one in there. They hardly concentrate on what they do they have gotten my meal wrong lost of times.
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Perhaps you did not order correctly...seriously, why would yo wait over half an hour without speaking up, more fool you! And as far as concentration goes, perhaps it is you that lacks it....those people at Sebastopol work damn hard for little pay!!