Booked to have my roots done and a trim/blow waive, was quoted $65 for roots plus another $65 for cut and blow waive. During the appointment I was advised toner is also required, no pricing is discussed however I thought it would be an additional $30ish as that's what I'd seen from their menu. Come to pay and it's suddenly my $130-150 hair appointment is now $260!!!
Apparently double the amount of product was required however not once was this discussed, and the toner was an additional $70!
When I tried to discuss with them my unhappiness that $130 was added without any consultation I was told tough luck, that was what was used.
It was far more than I could afford and put me in financial difficulty, if I had of been consulted I would have advised I couldn't afford it and just would have opted for something cheeper.
Ive been a regular client however now I'll never go back and will be taking this further.
I hate when hairdressers gouge clients using these shady practices.

Approximate cost: $260

I came here before my 21st party, I'd been here a few times before and had never been offered a tea, coffee or water. But everyone else around me had the thing is it happened 3 times. I never really enjoyed the customer service here but they did a good colour so I came back however my final straw was my 21st...so I show the hairdresser an example style of what I want (also naturally I have wavy curly hair and wanted ling loose curls) Meanwhile she's cutting my hair and her mobile rings SHE ANSWERS while cutting my hair and says "don't worry I know what I'm doing " firstly I'm paying for thiS, I didn't even get asked if I minded. Secondly the phone call was to complain and gossip about a family member- not a good atmosphere and finally after she'd cut my hair to my displeasure the style she gave me was Shirley temple vs Marilyn Monroe! she said don't worry it will drop and knowing my hair I knew it wouldn't! So I went home and straightened half of it. Since then I have never stepped foot inside and never will I was disgusted with the service and not knowing my hair type wouldn't drop but also the phone call while cutting.

Approximate cost: $180